Refund Policy

  • Purpose : At Havit NG, we cherish our clients and work hard to deliver superior goods. The terms and conditions for refunds or exchanges for purchases made through our website or in-store are outlined in our refund policy. Before making a purchase, please carefully read our policy. You consent to abide by the terms and conditions stated in this policy by conducting business with us.

  • Eligibility for Refunds : Within three days after the date of purchase, we accept refund claims for most of our products, provided that the following criteria are met: The product must be undamaged, in its original packing and condition, and include all original tags. It is necessary to present proof of purchase, such as an order number or receipt.

  • How to Request a Refund : Contact our customer service department at 0903 582 1779 or to make a refund request. Please be sure to include all essential information, such as a copy of your receipt or other proof of purchase and a brief justification for the return. Within two business days, our staff will review your request and get back to you.

  • Shipping Costs : Unless the refund is due to an error on our part (e.g., incorrect item shipped, defective product), shipping costs are non-refundable, and you will be responsible for paying the shipping costs for returning the item.

  • Contact Us : If you have any questions or concerns about our refund policy, please contact our customer support team via 0903 582 1779 or

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